Template

In Implifie, templates play a crucial role in automating and streamlining communication. There are four types of templates you can use:

  1. Basic Template

  2. Carousel Template

  3. Catalog Template

  4. MPM (Multi-Product Message) Template

Categories

  1. Utility

  2. Marketing

Utility Category

The Utility category is used for essential, service-related messages that provide necessary information to customers. These messages should be non-promotional and must serve a specific purpose like updates, confirmations, or reminders.

Examples of Utility Messages:

Order confirmations Payment receipts Appointment reminders Shipping updates.

Marketing Category

The Marketing category is used for promotional messages that help businesses engage with customers, promote offers, and drive sales. These messages can contain discounts, product launches, and re-engagement content.

Examples of Marketing Messages:

Special offers & discounts New product launches Event promotions Customer engagement messages

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